founX Frequently Asked Questions
General Questions
How long does it take to install founX®?
Within a day, the system will be up and running, giving you instant results, and immediate & continuous payback.
Who hosts founX®?
Rackspace.
What kind of support do we offer?
If you are experiencing technical difficulties email support@founx.com - someone will respond within 24 hours.
Send any suggestions and comments to info@founx.com
How do I create a meeting?
There are a few options: but simply there is a “Create New Compass” button on each page of the founX® instance. Click and fill out the necessary information within 7 minutes or less.
Dashboard
Is there a place to view my upcoming meetings?
Yes, if a participant is part of any one-time or recurring meeting, up to 4 meetings are visible on the Dashboard. However, by using the arrow on the right, the participant can view all their meetings.
On the Meetings page, search under Group, Area, Activity to find any planned meetings.
Meetings
Can I view/edit meetings that have been created but not started?
Can I view notes from a previously held meeting?
Execution Journal
Can more than 1 person be assigned an action item?
Yes, if they are a member of the activity.
Can an execution item be deleted?
No, but it can be cancelled and then archived.
Once an item is marked complete in error, can it be undone?
Can Action Items be sorted by date, priority, etc.?
Users
How are users added to the founX® instance?
- Add each person one-by-one.
- Upload with excel using a special format.
Group / Area / Activity
How many G/A/A can we create?
Sign Up for founX Meeting Software
Register for founX today or call (844) 637-8907 to learn more!